With over 8 years of experience in the technology industry and hundreds of satisfied business clients, Rich Technology Group is your preferred partner for your entire computer, network, and printer sales and service needs.

In addition to selling and servicing PCs, laptops, servers, and printers, we provide system setup and configuration, data backup, and wiring design services.

Here are some of the things that set us apart:

• Efficiency: Our automated service request system ensures that our technicians respond to your request within 24 hours for most service inquiries. Once onsite, our technicians usually complete non-project-related service requests within 1-2 hours.

• Customer-focus: Phone calls are returned within the hour by our personable and knowledgeable technicians who clearly answer questions and explain tasks performed using plain English instead of technical jargon.

• Flexibility: We handle everything from single-PC, home-based businesses to large state projects. We are also able to dispatch technicians to multiple states. Often, we can provide remote services so your problems are addressed quickly and with minimal disruption to your business.

• Customized solutions: Our custom-tailored solutions are designed to fit your business now and as it grows. We offer free on-site surveys to assess your network and provide recommendations with an eye towards preventing potential problems. Once we’ve completed our survey, we can more easily and quickly respond to service calls from you because we’re already familiar with your setup.

• Comprehensive record keeping: Our automated system allows us to keep detailed account records so you can access information on your work orders long after the job has been completed. We can also securely store password information so if employees leave or you forget your passwords, you can still access your computer systems.

• Solid business credentials: Rich Technology Group only employs technicians who are licensed and insured. The company is financially stable so you can count on us to be there to grow with your changing needs.

• Business partnerships: Our business partnerships with major companies like Apple, Lenovo,Dell, HP, and Konica Minolta provide us with benefits like exclusive access to dedicated phone line support for service issues. These relationships allow us to better serve our customers.

You can go with a lower-cost solution provider but if their solution doesn’t address your problems or creates new ones, you end up paying more in the long run. When you choose Rich Technology Group you can be assured that we’ll get the solution right the first time.